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PAD PRINTING SUPPLIES PAD PRINTING MACHINES CONTRACT DECORATING SALES OFFICES TECH SUPPORT ABOUT PRINTEX EMAIL BULLETINS
 New to Pad Printing?

Click here to read our informative Introduction to Pad Printing.


 Frequently Asked Questions
Pad Printing Cups
Pad Printing Machines Inks
Pads Substrates
Plates  

 Video Library
How to Make a Photopolymer Plate
How to Mix Ink

 How-to Guides
G3 Ring Removal Tool

 Troubleshooting Guides
Blurring or Smudged Image
Distorted Image
Dot Screen Visible in Print Area
Inadequate Adhesion to Substrate
Pin Holes in an Image
Silicone Print Pad Not Picking Up Complete Image
Silicone Print Pad Will Not Release Complete Image
Stringy/Hairy Pad Printed Image
Unsatisfactory Gloss

 Technical Help
Name
Phone
Email
How would you prefer to be contacted?
Email Phone
What is the nature of your issue?
Pad Printing Machine
Other
Type of Ink
Other
Technical Problem

Tech Talk Troubleshooting Guide

Printing Problem - Stringy/Hairy Pad Printed Image
Pad-related Possibilities Corrective Action
Worn out silicone pad - only releases partial image. Replace with a new silicone pad.
Ink-related Possibilities Corrective Action
Ink viscosity is too thick, causing a dry spot in the center. Add thinner. Speed up machine cycle.
Cliche-related Possibilities Corrective Action
Cliche is etched too deep. Remake cliche with longer screen exposure.

Troubleshooting Tip

Although not a common problem with Printex Visprox inks, this problem exists with other pad printing inks in the marketplace. If you are experiencing these problems, please feel free to call our technical support team at (800) 982-1928 for assistance.

Download this Guide

Download Entire Troubleshooting Guide

Toll-free telephone support is available from 8 a.m. Eastern Standard Time to 4 p.m. Pacific Standard Time.
Call (800) 982-1928.

Or, you can e-mail your technical support issue using the form on this page. Be sure to fill in all fields.
A support representative will contact you by e-mail or telephone as quickly as possible.

 
 
  Quick Contact Info
1-800-982-1928 - Fax: (858) 513-2419 - Contact Us - 12113 Kirkham Road Poway, CA 92064
PAD PRINTING SUPPLIES PAD PRINTING MACHINES CONTRACT DECORATING SALES OFFICES TECH SUPPORT ABOUT PRINTEX EMAIL BULLETINS