Check artwork on the film and make sure there are no holes or scratches present. Remake cliche with new film.
Troubleshooting Tip
Pin holes are generally found in any location throughout the artwork and are usually caused by bad film.
Air entrapment is usually found when using steel cliches with no screen. Air bubbles are found on the outside edges in the artwork. These air bubbles are formed while the pad compresses on the cliche. Air is forced from the center of the cliche to the outside walls of the etched area, trapping little air pockets. To overcome this problem, try a steeper angled pad or a harder durometer pad to force air out of this area.
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A support representative will contact you by e-mail or telephone as quickly as possible.
