Placement of the artwork on the pad may be off center.
Move artwork closer to the center of the pad.
Part-related Possibilities
Corrective Action
Part to be printed is not supported properly.
Adjust holding fixture to secure the part from moving or rocking.
Print area is not level.
Level the print area so the pad will come down evenly.
Pad may be interfering with the parts edge--a hole or some other obstruction.
Support the area that may fall off the edge, and fill in areas that will restrict the pad from lying flat. Move the location of the pad.
Troubleshooting Tip
Distortion generally is caused by the pad printer picking up the ink from a flat surface (cliche) and placing the image onto an irregular shape. When this happens the pad stretches differently, possibly sliding up or down the irregular surface, causing a distorted image--a "smiling" or "frowning" effect.
To minimize distortion, you must have the area where the print is being applied as even or parallel as possible. The part must be supported so there will be no flexing or movement from the part when the pad pressure is applied. Try using a round pad whenever possible. This allows the pad to stretch itself evenly over the object to be printed.
Toll-free telephone support is available from 8 a.m. Eastern Standard Time to 4 p.m. Pacific Standard Time. Call (800) 982-1928.
Or, you can e-mail your technical support issue using the form on this page. Be sure to fill in all fields.
A support representative will contact you by e-mail or telephone as quickly as possible.
